Q. How do we reserve our trip?

A. Decide which one of our Adventures you want to try and what day you would like to come, then tell some friends. Be sure to check out our Events Calendar! Then call us at 1-800-WHITEWATER or fill out our Online Reservation Form.

Q. What about a deposit?

A. A $10.00 per person deposit holds your trip date and time. Credit cards are accepted over the telephone or you may send a check or money order. Payment in full must be received 10 days prior to the day of your trip. If you are mailing payment, Please send to: Pocono Whitewater, 1519 State Route 903, Jim Thorpe, PA 18229

Q. What is your cancellation policy?

A. Cancellations made more than 10 days prior to a trip may be rescheduled or refunded. If you cancel within 10 days of your trip, we would be happy to reschedule or send activity vouchers.

Q. What is the Address / GPS Coordinates for Pocono Whitewater?

A. The GPS Coordinates that should be used for driving to our center are:

Pocono Whitewater: 1519 State Route 903, Jim Thorpe PA 18229
Coordinates: N40°56.762’ W075°39.225’

Q. Can we reserve 2-Day Adventures?

A. If your group would like to do a 2-Day Adventure with us – any combination of Rafting, Biking, Kayaking, or Skirmish Paintball- we have great discounted rates for you.

Q. We’re going whitewater rafting! What apparel do we bring?

A. Riverwear in the spring should include wool socks, wool/fleece hat, wool/fleece/pile sweater, windbreaker, and windpants. For summertime fun bring your bathing suit, shorts, rivershoes or old sneakers. Always remember to dress for the weather. Bring eyeglass straps if you wear glasses. In the great tanning months of June thru September, remember to bring your sunscreen. Never forget a towel and change of dry clothes, but don’t bring them with you on the raft. Otherwise you’ll have a wet towel and no dry clothes at the end of the day. Leave them in your car and get them after the trip. NO FLIP FLOPS & NO BARE FEET! 

Q. What’s the weather at Pocono Whitewater?

A. Check it out… Click Here For Weather

Q. What about wetsuits?

A. Wetsuits are State-mandated until May 1st of every year. You may bring your own or rent ours. Wetsuit rentals are $14.00 for a full rental (top and bottom), $8.00 for 1/2 rental (top OR bottom), $6.00 for booties, and $4.00 for gloves.

Q. Do we have to bring lunch?

A. Lunch is good to have every day! We have a variety of subs available in our kitchen each morning. If you are coming with a group of 20 or more people, we do ask that you please pre-order the subs from us at least one week in advance. Please visit our Food Page for options & details. Finally there is a Hot Dog BBQ on our family style trip from June 1st to Labor Day

Q. Do we need a guide in our raft?

A. Our professional guides will be in kayaks alongside your raft. If you have special needs or feel you would like a guide in the raft with you, we would be happy to do so, upon availability. Just be sure to let us know two weeks prior to your trip date.

If you feel an in-raft guide is needed, there is a $25.00 per guide fee in July and August, all other times are free of charge. In-raft guides are not available on Dam Release Saturdays.

Q. What do the rapid ratings mean?

A. Rapids are classified from I to VI.

Family Style:

• Class I – Easy, small regular waves, minimal steering necessary.
• Class II – Slightly more difficult with small drops and waves.

Adventure:

• Class III – Numerous, irregular waves with drops and holes.
• Class IV – Very difficult with cross-currents, fast water, and large irregular waves.

World Class:

• Class V – Extremely difficult with exploding waves, fast and powerful currents, cross-currents, large drops, and heavily obstructed riverbeds. Requires skill to navigate.
• Class VI – Ultimate limit of navigability.

Q. What are your policies on safety?

A. We have maintained an excellent record of safety over 35 years. However, any outdoor adventure activity offers varying degrees of inherent natural risk. Slippery rocks, sudden water level changes, the individual’s concentration to the task, and various other factors contribute to your rafting adventure. Therefore, Pocono Whitewater Ltd. cannot assume responsibility for property loss or personal liability. If you question your physical abilities, please consult your physician. You will be asked to acknowledge your acceptance of these conditions before your trip by signing a waiver of liability form agreeing to participate at your own risk.