FAQ
You and your friends may have several questions about your upcoming day of Adventure here at Pocono Whitewater Rafting, Pocono Biking and Skirmish Paintball. The following are frequently asked questions and answers!
Q. How do we reserve our rafting, biking, hiking, and/or Skirmish paintball trip?
A. Decide which one of our Adventures you want to try – whitewater rafting, biking, hiking, and/or Skirmish paintball and what day you would like to come, then tell some friends. Be sure to check out our Events Calendar! Then call us at 1-800-WHITEWATER (1-800-944-8392) or BOOK ONLINE.
Q. What about a deposit for my Whitewater Rafting, Rail-Trail Biking, Hiking or Skirmish Paintball Trip?
A. A $10.00 per person deposit holds your trip date and time. Credit cards are accepted over the telephone or you may send a check or money order. Payment in full must be received 10 days prior to the day of your trip. If you are mailing payment, Please send to: Pocono Whitewater, 1519 State Route 903, Jim Thorpe, PA 18229
Q. What is the Address / GPS Coordinates for Pocono Whitewater Rafting?
A. The GPS Coordinates that should be used for driving to the Pocono Whitewater Rafting Adventure Center are:
Pocono Whitewater: 1519 State Route 903, Jim Thorpe PA 18229
Coordinates: N40°56.762’ W075°39.225’
Q. Can we reserve 2-Day Adventures, such as whitewater rafting & Skirmish paintball OR family-style rafting, biking, & biking?
A. YES! If your group would like to do a 2-Day Adventure with us – any combination of Rafting, Biking, Hiking, or Skirmish Paintball is possible AND we have great discounted rates for you.
Q. We’re going whitewater rafting! What apparel do we bring?
A. Riverwear in the spring & fall should include wool socks, wool/fleece hat, wool/fleece/pile sweater, windbreaker, and windpants. For summertime family rafting fun bring your bathing suit, shorts, rivershoes or old sneakers. Always remember to dress for the weather. Bring eyeglass straps if you wear glasses. In the great tanning months of June thru September, remember to bring your sunscreen. Never forget a towel and change of dry clothes, but don’t bring them with you on the raft. Otherwise you’ll have a wet towel and no dry clothes at the end of the day. Leave them in your car and get them after the trip. NO FLIP FLOPS & NO BARE FEET!
Q. What’s the weather at Pocono Whitewater?
A. Check it out… Click Here For Weather
Q. What about wetsuits for our whitewater rafting trip?
A. Wetsuits are State-mandated until May 1st of every year. You may bring your own wetsuits on your whitewater rafting adventure or rent one of ours. Rafting Wetsuit rentals are $15.00 for a full rental (top and bottom), $9.00 for 1/2 rental (top OR bottom), $6.00 for booties, and $4.00 for gloves.
Q. Do we have to bring lunch on our whitewater rafting adventure?
A. Lunch is good to have every day! We have a variety of subs available in The Broken Paddle Bar & Grill each morning. If you are coming rafting with a group of 15 or more people, we do ask that you please pre-order the subs from us at least one week in advance. Please visit our Food Page for options & details. Don’t forget there is a FREE Hot Dog BBQ LUNCH on our family style rafting trips from June 1st to Labor Day
Q. Do we need a river guide in our raft?
A. Our professional guides will be in kayaks alongside your raft. If you have special needs or feel you would like a river guide in the raft with you, we would be happy to do so, free of charged based upon availability. Just be sure to let us know two weeks prior to your trip date. In-raft guides are not available on Dam Release Saturdays.
Q. Are there Health and Weight restrictions on whitewater rafting trips?
A. Yes, the Lehigh River is a free flowing wild river with changing water and weather conditions. You should be healthy and capable of getting back in the raft should you fall out. If you have excessive weight for your height or have a disability which would hinder or prevent you from getting back into the raft, we do not recommend this trip for you.With Everyone’s safety in mind, we reserve the right refuse passage to individuals whom we believe present a risk to themselves and other guests..
Q. What do the river rapid ratings mean?
A. River Rapids are classified from I to VI.
Family Style Whitewater Rafting:
- Class I River Rapids – Easy, small regular waves, minimal steering necessary.
- Class II River Rapids – Slightly more difficult with small drops and waves.
Adventure Whitewater Rafting:
- Class III River Rapids – Numerous, irregular waves with drops and holes.
- Class IV River Rapids - Very difficult with cross-currents, fast water, and large irregular waves.
World Class Whitewater Rafting:
- Class V River Rapids – Extremely difficult with exploding waves, fast and powerful currents, cross-currents, large drops, and heavily obstructed riverbeds. Requires skill to navigate.
- Class VI River Rapids - Ultimate limit of navigability.
Q. Can we tip our river guide?
A. Pocono Whitewater Rafting strives to provide a professional, knowledgeable and courteous rafting staff. If you feel your river guides have exceeded your expectations – appreciation in the form of a tip is ok. Typical tips are 1-2 dollars per guest and should be given to your river trip leader for distribution to all members of your guide team at the end of the day.
Q. What are Pocono Whitewater’s policies on river safety?
A. We have maintained an excellent record of safety over 36 years. However, any outdoor adventure activity offers varying degrees of inherent natural risk. Slippery rocks, sudden water level changes, the individual’s concentration to the task, and various other factors contribute to your rafting adventure. Therefore, Pocono Whitewater Ltd. cannot assume responsibility for property loss or personal liability. If you question your physical abilities, please consult your physician. You will be asked to acknowledge your acceptance of these conditions before your trip by signing a waiver of liability form agreeing to participate at your own risk.
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